IMPORTANT UPDATE

The Court granted Final Approval of the Settlement.

There are three different groups of class members involved in this class action settlement. Please read the following information carefully.

If you received notice of the Settlement from Verizon or the Settlement Administrator in May or June of 2012, you are in Group 1, and the following applies to you:

  • Your deadline to file a claim was November 15, 2012.
  • If you have filed a timely claim form, your claim is currently in process and the Settlement Administrator will notify you in writing of the outcome of your claim. All claims are currently in the Challenge and Rebuttal phase of the administration process. The Court or the Settlement Administrator will review the Claims, Challenges and Rebuttals and will resolve the Challenges. This process may take several months and we do not know when all Challenges will be resolved. No claims will be sent a determination letter until after the Challenges have been resolved. You may check back periodically for updates.


If you received notice of the Settlement from Verizon or the Settlement Administrator in November or December of 2012, you are in Group 2, and the following applies to you:

  • Your deadline to file a claim was June 7, 2013.
  • All claims are currently in the Challenge and Rebuttal phase of the administration process. The Court or the Settlement Administrator will review the Claims, Challenges and Rebuttals and will resolve the Challenges. This process may take several months and we do not know when all Challenges will be resolved. No claims will be sent a determination letter until after the Challenges have been resolved. You may check back periodically for updates.


If you received notice of the Settlement from Verizon or the Settlement Administrator in April of 2013, you are in Group 3, and the following applies to you:

  • Your deadline to file a claim was October 21, 2013.
  • If you have filed a timely claim form, your claim is currently in process and the Settlement Administrator will notify you in writing of the outcome of your claim. All claims are currently in the Challenge and Rebuttal phase of the administration process. The Court or the Settlement Administrator will review the Claims, Challenges and Rebuttals and will resolve the Challenges. This process may take several months and we do not know when all Challenges will be resolved. No claims will be sent a determination letter until after the Challenges have been resolved. You may check back periodically for updates.